Terms & Conditions

1. Acceptance of Terms

Welcome to Ozprizeportal! These Terms and Conditions ("Terms") govern your use of the Ozprizeportal website and services provided by Ozprizeportal Limited (ABN 21 081 925 706). By accessing our website, creating an account, or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of such changes.

2. Eligibility and Account Registration

To use Ozprizeportal services, you must meet the following eligibility requirements:

• Be at least 18 years of age
• Be a legal resident of Australia with a valid Australian address
• Provide accurate and complete registration information
• Have the legal capacity to enter into binding agreements
• Not be self-excluded from gambling activities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws.

3. Lottery Services and Gameplay

Ozprizeportal provides online lottery services for various Australian lottery games including but not limited to Powerball, Oz Lotto, Saturday Lotto, and Monday Lotto. Our services include:

• Online ticket purchasing and number selection
• Automatic entry into official lottery draws
• Result notifications and prize claim assistance
• Account management and transaction history
• Customer support and technical assistance

All lottery draws are conducted by official Australian lottery operators. We act as an authorized retailer and do not influence draw outcomes. Ticket sales close at the times specified by the respective lottery operators, and late entries cannot be accepted.

4. Payment Terms and Pricing

Payment for lottery tickets and services must be made in Australian dollars (AUD) using accepted payment methods:

• Credit and debit cards (Visa, MasterCard, American Express)
• PayPal and other approved digital payment services
• Bank transfer and direct debit (for recurring purchases)
• Prepaid account credits and promotional funds

All prices include applicable taxes and fees. Payment is due immediately upon purchase, and tickets will only be entered into draws after successful payment processing. We reserve the right to change pricing with reasonable notice. Promotional offers are subject to specific terms and conditions.

5. Prizes and Winnings

Prize claims and distributions are subject to the following terms:

• Winners will be notified via email and SMS within 24 hours of official results
• Prize amounts under $1,000 will be automatically credited to your account
• Larger prizes require identity verification and may involve collection procedures
• Unclaimed prizes will be held for 12 months before forfeiture
• Tax obligations on winnings are the responsibility of the winner
• Prize payments may be subject to government withholding requirements

We reserve the right to verify the identity of winners and may request additional documentation. Prize claims must be made within the timeframes specified by the relevant lottery operator.

6. Responsible Gambling

Ozprizeportal is committed to promoting responsible gambling practices:

• Players can set daily, weekly, or monthly spending limits
• Self-exclusion options are available for various time periods
• Reality checks and session time limits can be configured
• Links to gambling help resources are provided throughout our site
• Customer support staff are trained to identify problem gambling signs

If you or someone you know has a gambling problem, please contact Gambling Help on 1800 858 858 or visit gambleaware.nsw.gov.au for free confidential support. We may restrict or close accounts if we believe a player is experiencing gambling-related harm.

7. Prohibited Activities

The following activities are strictly prohibited when using our services:

• Creating multiple accounts or using false identity information
• Purchasing tickets on behalf of minors or ineligible persons
• Attempting to manipulate, hack, or exploit our systems
• Using our services for money laundering or other illegal activities
• Violating any applicable laws or regulations
• Harassment or abuse of other users or staff members
• Commercial use of our services without authorization

Violation of these prohibitions may result in account suspension, termination, and forfeiture of funds. We cooperate with law enforcement agencies regarding illegal activities.

8. Limitation of Liability

To the maximum extent permitted by Australian law, Ozprizeportal's liability is limited as follows:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability for any claim shall not exceed the amount paid by you in the 12 months preceding the claim
• We are not responsible for technical failures, internet disruptions, or third-party service issues
• Prize payments are subject to official lottery operator verification and rules
• We are not liable for losses due to your failure to maintain account security

Nothing in these Terms excludes or limits our liability for death, personal injury, fraud, or any other liability that cannot be excluded by law. Our services are provided "as is" without warranties of any kind.

9. Dispute Resolution and Governing Law

These Terms are governed by the laws of New South Wales, Australia, and any disputes will be resolved according to the following process:

• Initial disputes should be directed to our customer support team
• Unresolved complaints may be escalated to our internal dispute resolution process
• External dispute resolution is available through approved industry schemes
• Legal proceedings must be commenced in the courts of New South Wales
• Class action waivers apply where permitted by law

We are committed to resolving disputes fairly and efficiently. Most issues can be resolved through direct communication with our customer support team. External dispute resolution services are available at no cost to customers.

Contact Information: For questions about these Terms & Conditions, please contact us at [email protected] or call 1800 LOTTO (1800 568 866). Our customer service team is available 24/7 to assist with any inquiries or concerns you may have about our services.